All returns must have prior authorization
Books & disks can be returned ONLY if defective, and will be replaced with the same item.
Machines, accessories and yarns may be returned, but may be charged a 15% restocking fee. All returns must be done within 15 days. Any refunds will be credited to your credit card.
Our mailing list is NEVER sold, shared or given away. ALL customer information is held in the strictest of confidence.